FAQS

 

Where can I buy the product?

In this period, we only supply products on Amazon platform, please kindly go directly to our Amazon store to purchase. Or view the product page on this website then click the button "Buy on Amazon"

Where can I find assembly instructions?

We will add a copy of assembly instructions in every product package that requires assembly.You can also contact our customer service via email to get one

 

How do I track my package?

You can track your parcel via the Confirmation Email

I created an account but forgot my password. How can I get my password or create a new one?

You can easily reset your password by clicking here then select "Forgot my password". If you have any trouble, please send us an email

 

Is your website secure?

This site has security measures in place to protect against the loss, misuse and alteration of the information under our control. All of your personal information, including your credit card information and sign-in password, is stored in an encrypted format at all times.This website, and more importantly, all user information, is further protected by a multilayer firewall-based security system

 

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